FAQ

Frequently Asked Questions

How long does the cornbread stay fresh?

Our cornbread is baked fresh and is best enjoyed within 3–4 days at room temperature. For longer storage, wrap tightly and freeze for up to 3 months.


Can I warm my cornbread?

Yes! We recommend warming your cornbread for a few minutes before serving. It’s especially delicious with one of our signature butters or preserves.


Do you ship nationwide?

Not yet. But we plan to soon.


Do you offer local pickup?

Yes. Local pickup is available for customers in the Charlotte area. Pickup details will be provided at checkout.

 

Do you offer catering or large orders?

Yes! We offer Office Collections, Gathering Boxes, and custom event orders for weddings, baby showers, corporate events, family reunions, and more.


Are your flavors available year-round?

Right now, our flavors rotate on a weekly basis. We post the pickup and/or pop-up menu to out social media. Once the Cafe is officially open, we will have set rotations.


How do I know when a new Drop is released?

Join our email list to be the first to hear about new flavors, seasonal Drops, special releases, and exclusive offers.

 

Refund Policy

Because our products are baked fresh and are perishable, we do not accept returns.

If there is an issue with your order, please contact us within 48 hours of pickup.

We may offer a replacement, store credit, or a refund if:

  • Your order was damaged.
  • Your order was incorrect.
  • Items were missing from your order.

To help us resolve your claim, please include:

  • A brief description of the issue.
  • Photos of the product and packaging.

Refunds or replacements cannot be issued for:

  • Orders left unattended after purchase.
  • Flavor preferences or personal taste.
  • Orders that have been partially or fully consumed.
  • Requests submitted more than 48 hours after delivery.

If you have any questions, please contact us at hello@cornbreadcompany.com